Because Your Comfort Matters
Our Patient Assistance Services are designed to make every step of your hospital visit smooth and worry-free. We ensure every patient feels supported from the moment they arrive. From admission and billing support to guidance with insurance, medical records, and follow-up care, our dedicated team is here to help patients and families with personalized assistance and compassionate service.
Entrance Wheelchair Assistance
Our staff is ready to assist patients with mobility concerns as soon as they arrive.
Information Staff (Ground Floor)
Ready to guide and answer any questions about locations, services, and schedules.
Patient Assistance Coordinators
Positioned on every floor to help navigate appointments, diagnostics, and steps.
One-Stop Diagnostic and ASC Hub
All essential outpatient services are available in one accessible facility.
CHi Mobile App
Patients can conveniently book appointments, view results, and manage their medical journey anytime, anywhere through our official mobile app.
Comfort Matters
Every detail is designed with patient ease in mind, so you can focus on what matters most — getting better.
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At Chong Hua Medical Mall, patients have access to a dynamic and highly skilled community of over 360 doctors, representing all major medical and surgical specialties. From general consultations to subspecialty care, our physicians are committed to delivering expert, patient-centered healthcare ensuring that every individual receives the right care, at the right time.