FEATURES
Concierge Service Lounge
“Your Seamless Gateway to Personalized Outpatient Care”
The Concierge Service Lounge at Chong Hua Medical Mall offers a premium healthcare experience designed to provide comfort, convenience, and personalized assistance throughout your medical visit. Open to patients who prefer seamless coordination of their appointments and services, the lounge features a dedicated team who will facilitate scheduling, guide patients through procedures, and ensure an efficient, worry-free experience.
With a thoughtfully designed space for relaxation and privacy, the lounge caters to both local and out-of-town patients seeking an elevated level of service. It reflects our commitment to holistic, patient-centered care by blending hospitality with healthcare—so every visit feels effortless from start to finish.
We are proud to be the recipient of the Healthcare Asia Awards 2025 for Outpatient Service Initiative of the Year – Philippines and is officially accredited by the Department of Tourism for Medical Tourism. These distinctions reflect our commitment to delivering seamless, and patient-centered outpatient care.
FEATURES
Service Lounge Access
The Concierge Service Lounge is designed to elevate the outpatient experience through personalized support, convenience, and comfort. We’re here to take the stress out of your visit.
Personalized Assistance
Our concierge team will help you navigate your healthcare journey — from scheduling doctor’s appointments and booking diagnostics, to coordinating pharmacy and wellness services.
Priority Coordination
Appointments are arranged based on your availability and the schedule of our concierge assistants. Walk-ins are welcome and accommodated depending on staff availability.
Comfortable Lounge Access
Enjoy full day’s access to a relaxing and exclusive lounge area with refreshments and a quiet space while waiting for your next appointment.
Reasonable Rate
Experience premium service for a reasonable rate inclusive of full-day lounge access and coordination support.
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At Chong Hua Medical Mall, you have access to a dynamic and highly skilled community of over 360 doctors, representing all major medical and surgical specialties. From general consultations to subspecialty care, our physicians are committed to delivering expert, patient-centered healthcare, ensuring that every individual receives the right care at the right times.